Privacy Policy

Your privacy matters to us. This policy outlines how Westward Partners Pty Ltd collects, uses, and protects your information.

Effective Date: 1 January 2026

Last Updated: 1 January 2026

1. Introduction

Westward Partners Pty Ltd (ABN 92 697 393 650, ACN 697 393 650) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, hold, use, and disclose personal information, and how you can access and correct that information.

2. What Information We Collect

We may collect the following types of personal information:

  • Identity information: Your name, title, and organisation name.
  • Contact information: Email address, postal address, and any phone numbers you choose to provide.
  • Business information: Company name, position, and details relevant to the services you engage us to provide.
  • Communication records: Records of correspondence, including emails and meeting notes, created during the course of our engagement.
  • Website usage data: Non-identifying data such as browser type, pages visited, time of visit, and referring URL, collected through standard server logs.

3. How We Collect Information

We collect personal information directly from you when you:

  • Contact us via email or website forms.
  • Engage our services or enter into a contract with us.
  • Provide information during consultations, meetings, or workshops.
  • Subscribe to communications or request information from us.

We may also collect information indirectly through website analytics tools that record anonymised usage data.

4. How We Use Your Information

We use personal information for the following purposes:

  • Providing, managing, and improving our consulting and advisory services.
  • Communicating with you about your engagement, project updates, and service delivery.
  • Complying with legal and regulatory obligations, including tax, accounting, and reporting requirements under Australian law.
  • Internal analysis and quality improvement to enhance our services.
  • Responding to your enquiries and requests.

5. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may disclose personal information only in the following circumstances:

  • To our professional advisors (legal, accounting) where necessary for service delivery or compliance.
  • Where required or authorised by law, including court orders, regulatory requests, or other legal processes.
  • With your express consent.

We take reasonable steps to ensure that any third party receiving personal information is bound by equivalent privacy obligations.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Measures include:

  • Secure storage of electronic records with appropriate access controls.
  • Limited access to personal information on a need-to-know basis within our organisation.
  • Regular review of our data handling practices.

While we strive to protect your information, no method of electronic transmission or storage is entirely secure. We cannot guarantee absolute security.

7. Cookies

Our website may use cookies to improve user experience and analyse site traffic. Cookies are small data files stored on your device that help us understand how visitors interact with our site. You may configure your browser to refuse cookies or alert you when cookies are being sent; however, some features of the site may not function properly without cookies.

We do not use cookies to collect personal information. Any analytics cookies used are for aggregated, non-identifying traffic analysis only.

8. Your Rights Under the APPs

Under the Australian Privacy Principles, you have the following rights:

  • Access: You may request access to the personal information we hold about you (APP 12).
  • Correction: You may request correction of personal information that is inaccurate, incomplete, or out of date (APP 13).
  • Complaint: If you believe we have breached the Privacy Act, you may complain to us first, and if unresolved, to the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, please contact us at the details provided below.

9. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer needed, we take reasonable steps to destroy or de-identify it in a secure manner.

10. International Transfers

Westward Partners Pty Ltd operates entirely within Australia. In the event that personal information must be transferred internationally, we will take reasonable steps to ensure the receiving jurisdiction provides comparable privacy protections in compliance with APP 8.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Have Questions About Your Privacy?

We are happy to discuss our data practices or address any concerns you may have.

Contact Us